Being Polite

It has been a busy week at the museum.  The Magazine Editor will show up sometime Monday.  Apparently she is touring the Northwoods in a Recreational Vehicle and it must be returned on Monday ..so our tour will go on sometime before that but no one knows exactly what time..so I am “on call.”  I think it is one of those hurry up and wait things…it really torks me off that I must be at the beck and call on my day off.  Hopefully the publicity will be worth it.

I spent over an hour on the phone getting the wireless service back into the building after hooking up the new computer.  Part of that time was spent spelling words over the phone to some customer service person at D-Link that did not have a good handle on the English language.  I was polite.  I did not scream or demand to speak to his supervisor..I was patient he is most likely supporting at least ten people with one paycheck.

I met some nice people this week..tourists whiling away some time at the museum.  I smiled and welcomed them.

I hate the phone..it rings and I answer politely…I answer all the little old ladies questions about hours and days we are open.  People call and want me to do appraisals over the phone, like I can see their item that they are describing that is one of a kind. I hate the phone.  A salesman the other day wanted to sell me fine china for the Museum Gift Shop and didn’t like my “No” for an answer…I finally told him I would buy every wooden musket he had in stock..sadly he didn’t have any. 

Of course since the week was going so well one idiot had to be a jerk, one of the know it all holier than thou brainiacs and he took TWO of my Tootsie Rolls and never left a donation. A$$ Whole.

I buy my own bag of Tootsie Rolls too..it isn’t like I get reimbursed for them or anything.  I almost told him to put them back if he wasn’t going to be polite.  Yesterday I found where someone stashed two Tootsie Roll wrappers..I bet it was him:(IMG_1841

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One Response to Being Polite

  1. Avatar of Kay Syvrud Kay Syvrud says:

    Ah answering the phone and being kind and polite to the PUBLIC…..it is a trial for sure at many times. Eric Bergeson (of Bergeson’s Nursery) has blogged about his frustration with customers who come in and are nasty about plant that have failed, etc.
    It usually happens on the busiest weekends in spring.
    He has a hard time dealing with many of the PUBLIC and I cannot blame him or you.
    People can be such A$$es. I am afraid my tongue might catch on fire (book of James) and I would lose jobs.